Getting Outlook to work again properly when receiving startup errors often is not that hard but it does require some specific knowledge about the inner workings of Outlook.
This guide explains all you need to know about that in order to get your Outlook to start without errors again.
Note:
Aside from solving problems with starting Outlook, this guide can also be used as a base to troubleshoot other common Outlook issues.
Windows 10 Upgrade:
If you are having difficulties with starting Outlook after you upgraded to Windows 10, see the guide: Windows 10 and Outlook and more specifically the section PST File access is denied.
We’ll start off this guide with 3 easy questions. Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue.
Is Outlook up-to-date?
Just to make sure you are not trying to troubleshoot an issue which has already been solved, make sure that before you begin you have installed all updates for your version of Outlook. For instance, Outlook 2007 and Outlook 2010 have known compatibility issues with Windows 10 which can be fixed by installing their latest Service Packs and updates. Fixes for known issues and bugs in Outlook are released on a monthly basis.
Solution:
Use Microsoft Update to install the latest updates for both Windows and Office. Make sure that you have Microsoft Update configured to also check for Office updates or check the Update Options setting when using an Office 365 installation. Did it ever work?
Did Outlook still work correctly the last time you used it? If so, you probably can skip this solution. If it never worked before or if you are starting Outlook for the very first time, it could very well be that you have not configured your mail account correctly. A common mistake is choosing for an Exchange account while in fact you are using a POP3 or IMAP account.
Solution:
At this point, it is often easiest to recreate your mail profile via the Mail applet in Control Panel. When recreating the mail profile, make sure you’re using the correct server settings provided by your ISP or corporate email administrator. An overview of the settings from some of the largest free email account providers can be found here. Does Outlook still work for other users on the computer?
If you share this computer with another user, you can ask this other user to logon and ask to verify if Outlook is still working for him or her. If you are the only user of this computer, then you could also add another user to Windows just for testing purposes via the User Accounts applet in Control Panel or the Accounts section in the Settings app on Windows 10.
Solution:
If it doesn’t work for another user on the computer either, then the issue is most likely caused by a faulty add-in or a damaged Outlook/Office installation. If it works for another user on the computer or you have no way to check this, continue to the next step in this guide. Safe Mode
If Outlook worked correctly the last time and nothing has changed about your account configuration, then checking if things work correctly in Safe Mode is a good first step. Starting Outlook in Safe Mode will prevent some or all add-ins from being loaded, prevents several settings files from being loaded and turns off the Reading Pane.
Outlook Crashing When Opening Folder
To start Outlook in Safe Mode you’ll need to start Outlook with the “safe” switch;
When typing, please note the space between
outlook.exe and /safe .For alternative methods of starting Outlook in Safe Mode see this Quick Tip. Starting Outlook in Safe Mode from the Start Menu in Windows 7.
Solution:
If it works in Outlook Safe Mode, the issue is most likely caused by an add-in, a corrupted settings file or the first message that is being displayed when Outlook is started. See the next 3 troubleshooting steps below for further analysis of the issue. If it doesn’t work in Safe Mode either, the next 3 steps will probably not help you either to solve it and you can continue with scanning your pst-file for errors. Cannot open the Outlook window
If you get the error “Cannot open the Outlook window” when trying to start Outlook, the error usually indicates that your Folder Pane or Navigation Pane settings holds a corruption.
Solution:
Start Outlook with the resetnavpane switch;
When typing, please note the space between
outlook.exe and /resetnavpane .If you encounter this issue more often, see this Quick Tip to find a more definitive solution. The “Cannot open the Outlook window” error can be fixed quite easily. Reset dat-files
If you are using Outlook 2007 or previous, Outlook stores several settings in dat-files which get loaded upon startup. These files sometimes get corrupted and renaming them to
.old could get you back into Outlook then. Outlook 2010 and later do no longer use these files so if you are using Outlook 2010 or later, you can skip this step.
Solution:
Reset extend.dat and outcmd.dat by renaming them to .old when Outlook is closed. You can find them in the locations below;
Tip!
If you are having trouble locating these folders you can also use OutlookTools (free!) Disable add-ins
If Outlook works in Outlook Safe Mode but resetting your dat-files did not help, then the issue is most likely caused by an add-in.
Often, but not always, this is accompanied by an error similar to:
“The add-in <reference to add-in> could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu. Unable to load <reference to add-in dll>.“
The instructions given in the error will seldom actually fix this issue as the issue is more likely to be caused by the add-in itself, rather then by an Outlook installation issue.
Solution:
Start Outlook in Safe Mode again and disable all your add-ins. After this, you can start Outlook normally again and see if it works now. If so, you can enable them one by one until Outlook fails to load again. The add-in you last enabled is most likely the cause of your issue. Uninstall or reinstall this add-in or check with the vendor for updates or contact them for further troubleshooting their add-in.
You can enable/disable Outlook add-ins in the following locations;
For more detailed instruction on how to enable or disable add-ins see this Quick Tip.
If you you get an error that you cannot disable the add-in see this Quick Tip instead.
Tip!
Virus scanners which integrate themselves with Outlook are known to cause a lot of issues. Uninstalling this part of your virus scanner is strongly advised; you’d still be sufficiently protected by your on-access scanner part of the virus scanner. For more details see this Quick Tip. Use scanpst.exe to fix Outlook Data File errors
When you use a pst-file, it could be that an issue with that pst-file is preventing Outlook from starting correctly.
Often this issue is accompanied by the message;
“Errors have been detected in the file <path to pst-file>. Quit all mail-enabled applications, and then use the Inbox Repair Tool.“
Solution:
Use scanpst.exe to scan the mentioned pst-file for errors. The location of scanpst.exe depends on your version and language of Outlook.
When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new pst-file.
Use the Inbox Repair Tool (scanpst.exe) to scan your pst-file for errors. Xscape off the hook torrent.
Tip!
If you are having trouble locating scanpst.exe you can also use OutlookTools (free!). For a step-by-step guide on how to work with scanpst.exe see Using the Inbox Repair Tool (scanpst.exe). Recreate your mail profile
When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other.
Solution:
Recreate you mail profile via the Mail applet in Control Panel. You can first add a new mail profile without deleting or otherwise affecting your current configuration just to see if it will indeed solve your issue. If so, you can easily migrate your Outlook data file from the broken mail profile to the newly created one. This process is described in detail in this guide. It’s quite normal to only have 1 mail profile for Outlook Run a Repair, Office Diagnostics or reinstall Office/Outlook
When reaching this point of the guide, the issue most likely also occurs for other users on the computer. This means that the issue is not caused by a configuration setting but by an installation error.
Solution:
By running a Repair, Office Diagnostics or by reinstalling Office/Outlook you can probably resolve this issue. Note that during this process no files or settings of Outlook or other applications will be removed but it will of course never hurt making a backup of your Outlook data before you continue.
Depending on your version of Office/Outlook and/or Windows, you’ll have several of the following options available to you to start one of the above processes;
Tip!
After running any of the above processes, make sure you visit Microsoft Update again to verify that all updates have been installed.
If the uninstall process fails, you can use the “Easy Fix Tool” solution from the following Office Support article to remove Office from your computer:
Check the Event Viewer and post in the Outlook forum for further help
If, after trying all of the above solutions, Outlook still doesn’t start, it seems that common troubleshooting steps do not apply to your system and more information about your configuration and issue is needed.
Solution:
Open the Event Viewer and look at the Application Log for any error events that are registered by Outlook or happened at the time that you tried to open Outlook. Copy this error message and post it together with a short description of your system (think about; Outlook version, Windows version, type of e-mail account and add-ins you are using) in one of the Outlook Forums.
Tip!
For a short intro about how to access and read the Event Viewer in Windows, see this Quick Tip.
The user is a regular user of Excel. Everytime he starts any excel file or just the program itself, the window pops up that says an error has occured and ask if he would like to recover his work. Regardless whether it is checked or not the program restarts and the same issue occurs. The same happens if he does or does not send the report to Microsoft. I know that this is a profile based issue in a domain environment, but how could I fix it without creating a new user profile?
DeoetpatriaDeoetpatria
1 Answer
Here's a good link that might help you troubleshoot the problem.It might be an addin or hidden workbook that is causing problems. For example, the link suggests trying:
Click Start, Run, 'C:Program FilesMicrosoft OfficeOfficeExcel.exe' /Automation
Kitab amtsilati tashrifiyah pdf. Quotes mandatory, Note you may have to change the path.
If your error disappears, either an add-in or a (hidden) workbook that is loaded upon Excel's start bothers you.
Mafu JoshMafu Josh
Not the answer you're looking for? Browse other questions tagged microsoft-excel-2007 or ask your own question.Are you having problems with Outlook? Answer a few quick questions so we can help you get back to sending and receiving email. Does Outlook stop running or refuse to start?
If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.
Check for updates
You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below.
Did that work? Great. If not, you can contact support.
Start Outlook in safe mode
You can start Outlook in safe mode, disable your add-ins, and then try to open Outlook normally.
Did that work? Great. If not, you can contact support.
Is Outlook frozen?
If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.
Check for other Outlook processes running
Occasionally, Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again.
Did that work? Great. If not, you can contact support.
Outlook Opens Then Closes ImmediatelyDo you see the message 'This set of folders could not be opened'?
If you can't open a particular set of folders, you can try to repair your personal folders file or create a new profile.
Create a new profile
Steps to create a new profile.
Did that work? Great. If not, you can contact support.
Repair your .pst file
Steps to repair your .pst file.
Did that work? Great. If not, you can contact support.
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